How care is organized
Ten Broeck and its affiliates work inside community hospitals, dedicated behavioral health sites, and outpatient settings. This page summarizes common care pathways so patients, families, and referral partners know what to expect before they call a specific location. Details vary by program, so always confirm services with the site you plan to visit. Return to the home page for a broad introduction to our network.
When inpatient or crisis-focused care may be appropriate
Some people need short-term hospital care when symptoms are severe, safety is a concern, or withdrawal from alcohol or other drugs requires close medical monitoring. In these situations a hospital unit can stabilize the person, start treatment, and plan next steps with the family. Ten Broeck-affiliated teams often operate these units under their own license while coordinating closely with the host hospital.
Five practical steps families often follow
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Gather current medications, recent treatment notes, and insurance cards. Write down sleep patterns, substance use history, and any recent changes in mood or behavior.
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Contact the program that matches the level of care you need. Use Locations & Services to find a city and phone number.
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Ask how admission works, what items to bring, and how visiting hours are scheduled. Request a single point of contact for updates during the stay.
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After stabilization, ask for a written discharge plan that lists medications, therapy appointments, and warning signs that should prompt a call back to the program or emergency services.
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Keep primary care and outpatient behavioral health providers informed so medication changes and therapy goals stay aligned across settings.
Outpatient and hospital-affiliated options
Outpatient services can include group therapy, individual counseling, medication management, and structured substance use groups. Some host hospitals ask Ten Broeck to run outpatient clinics on campus so medical and behavioral records stay connected. For hospitals that want a licensed partner to operate or improve a behavioral health service line, see Partnerships & Behavioral Health Management.
Mission and name
The story behind our name appears on About Us. It reflects how steady support can help people move from a difficult starting point toward strength and stability.